A Note from Terrel: One of the big questions we get asked at ServiceQuest is: what software should I use for my back office? Whether you're just starting out with MLM software or you've outgrown your current platform, we often guide our clients through this important decision because of [...]
Listen to this article It’s impossible to grow into a multi-million dollar direct sales company without an effective recruiting and retention strategy. After all, distributors and affiliates are why you chose the MLM path in the first place. Your product or service offers a solution to [...]
What MLM Software Do I Need for Every Direct Sales Growth Stage? MLM software decisions are tough. As a result, one of the most common mistakes direct sales companies make is not choosing the right technology at the right time. We get it, you want to serve your customers [...]
A Note from Terrel on Independent Distributors: As the leaders of a direct sales organization, one of your most important roles is setting up your independent distributors for success. It's no secret some people are more naturally inclined in sales than others. For others, they love [...]
How to drive engagement through a customer-centric online sales experience Is an E-commerce platform for direct sales possible? The direct sales model has traditionally differentiated itself from other sales channels with personalized attention. The distributor model allows direct sales companies to customize the shopper experience for prospects and customers. [...]
Account Updater: How a simple tool can help you keep your customers and increase profit. You're a direct sales or MLM company with auto-ship or subscriptions. That means you know the frustration of expiring credit cards. That's because many of your valuable resources go to waste hunting down an [...]
Everything You Need to Successfully Take a Direct Sales Event Virtual. A decade ago, I heard a speaker at a DSA event say something that changed my thinking forever. He said, “To be a successful direct selling company, you must first be a technology company.” Subsequently, I had little [...]
Ask These 3 Powerful Questions Before Choosing an MLM Customer Service Technology Customer Service Technology for MLM Companies. Let's summarize the essence of technology selection in one sentence. "Technology must support the fastest path to the money.” Money for reps and money for the company. At ServiceQuest, [...]